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Hotel · Vienna · Vienna (Area)

Hotel Ambassador

A 5-star address on Kaerntner Strasse, steps from Vienna's historic core and a short walk from St. Stephen's Cathedral.

  • Central location on Kaerntner Strasse
  • Classic, stylish rooms with vintage decor
  • Well-regarded service and quick check-in
8.7 Great 7875 reviews Booking.com 8.7 · 7875 reviews

About

Hotel Ambassador

Hotel Ambassador occupies a prime spot on Kaerntner Strasse, Vienna's famed pedestrian boulevard. The 5-star property blends traditional architecture with vintage-inspired interiors, offering a distinct sense of place. Guests consistently highlight the walkability—St. Stephen's Cathedral is just a few minutes on foot, and the lively entertainment district is nearby. The hotel provides a range of amenities including a 24-hour reception, express check-in/out, a paid airport shuttle, and currency exchange, all geared toward a seamless stay.

Rooms are designed with comfort in mind, featuring soundproofing, air conditioning, and classic furnishings. The Apartment category adds a coffee machine and a dining table for those wanting extra space. With a restaurant, bar, and room service, dining can be enjoyed without leaving the building. The hotel's 8.7 guest rating (from 7,875 reviews) reflects consistent satisfaction, particularly for location and atmosphere, though value for money receives a more measured response.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Unbeatable central location — On Kaerntner Strasse, steps from St. Stephen's Cathedral and a short stroll from Neuer Markt, with metro access about 15 minutes on foot.
  • Classic, vintage-style rooms — Guests frequently mention the stylish, old-world decor and architectural character of the rooms and public spaces.
  • Efficient service and check-in — The 24-hour reception and express check-in/out are noted as quick and hassle-free, contributing to a smooth arrival.

Worth weighing

3 to weigh
  • Value for money can disappoint — While the hotel excels in location and comfort, some guests feel the price is high relative to the service and experience received.
  • Dining gets average marks — The restaurant and food options receive moderate praise, not matching the high standard of other aspects.
  • Parking is not onsite — The hotel offers parking, but it appears to be public parking nearby rather than a private garage, which may be less convenient for drivers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Classic Double Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

Double Room

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Lift
  • Currency exchange
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Meeting/Banquet facilities
  • Fax/Photocopying

Dining

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Welcome drink

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Electric kettle
  • Ironing facilities
  • Free toiletries
  • Bathroom telephone
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 7875 reviews

Guest-rated 8.7/10 from 7,875 reviews

Booking.com · 8.7 · 7875 reviews
Rooms and cleanliness8.0
Location9.0
Dining7.0
Price and service6.0
8.7Verified guest

“The food selection was delicious.”

8.7Verified guest

“Our room was impressive and fabulous, with amazing classic style. The location was unbeatable, just a couple of blocks from Neuer Markt, and public parking was close by. Service was exceptional.”

8.7Verified guest

“Having public parking nearby was a great convenience.”

8.7Verified guest

“A fantastic stay for a short visit—everything went smoothly.”

8.7Verified guest

“St. Stephen's Cathedral is easily walkable, and the metro is a 15-minute walk away. A fine base for exploring Vienna.”

8.7Verified guest

“The location was perfect, and check-in was quick and efficient.”

04 — Location

Getting around Vienna

The property sits in Vienna.

St. Stephen's Cathedral: A short walk from the hotel, this Gothic landmark is the city's spiritual heart and a must-see. Climb the south tower for panoramic views or explore the catacombs below.

Kaerntner Strasse: The hotel sits on this famous shopping street, lined with boutiques, cafés, and historic buildings. It's a lively hub day and night, connecting you to many central attractions.

Prater Park: About a 25-minute walk away, this large public park offers green space and the iconic Ferris wheel. Perfect for a leisurely afternoon away from the city bustle.

Kaerntner Strasse 22, Vienna, Vienna (Area), 1010, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 04:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
61 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is from 04:00 to 11:00.

Is parking available at the hotel?

Yes, parking is available, though it appears to be public parking nearby rather than a private onsite garage.

Are pets allowed at Hotel Ambassador?

Yes, pets are allowed.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available. Details are not specified, so it's best to contact the hotel directly for pricing and booking.

Does the hotel have air conditioning in the rooms?

Yes, air conditioning is listed as an amenity, and it is included in the room descriptions for the Classic Double Room, Double Room, and Apartment.

Is breakfast available at the hotel?

The hotel offers in-room breakfast, and there is also a restaurant and snack bar on site. Specific hours are not provided, so you may want to confirm with the hotel.

The bottom line

Hotel Ambassador is a strong choice for travelers who prioritize location and classic Viennese charm over budget. Its central address puts you in the heart of the action, and the vintage style adds character. Be prepared for prices that reflect the prime spot, and consider dining options outside the hotel for variety.

8.7A classic stay in the city center—ideal for first-time visitors wanting to be close to sights.

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